SARRAH GANDHI
Campus Life Assistant App — Digital ID, Payments & Services
A mobile app that helps students manage their digital campus identity, access services, and handle payments — all from a single app that replaces physical campus cards.
Students often carry physical ID cards and multiple access cards (library ID, payment card, door access card). This creates:
create a centralized digital experience that lets students access their credentials, view transactions, unlock campus services, and pay seamlessly?
Students using OneCard systems who need quick access to ID, payments, and campus services daily.
Staff members managing student access, verifying IDs, and overseeing campus services.
Based on common campus app usage patterns and reviews, we identified key pain points and opportunities to improve the campus digital experience.
of students want faster access to services and balances
Speed is criticalget confused when apps don't show clear next steps
Clarity matterssay privacy and security are critical for ID apps
Trust is essentialprefer digital over physical campus cards
Digital-first mindsetOur strategy focused on consolidating all campus services into a single, intuitive mobile experience that prioritizes speed, security, and clarity.
Shows student photo, ID barcode/QR for instant verification
Quick campus payments with one-tap convenience
Account summaries with detailed transaction history
Doors, parking access, and secure entry points
Quick calls to wellness, emergency, library services
Easy way to add funds or plan purchases
We mapped out the complete user journey to ensure seamless navigation from onboarding to daily use.
Login with campus credentials, permission requests
Build trust early
Quick actions: Show ID, Tap to Pay, View balance
One-tap access
Transaction history, plan balances
Transparency
Tap to unlock doors, scan for services
Seamless entry
Wireframe goals focused on simplifying navigation with a bottom nav, clear CTAs for ID, Payments, and Balances, with consistent use of campus colors and readable typography.
Quick actions with Show ID, Tap to Pay, View balance
Student photo and barcode/QR prominently displayed
Current balances at-a-glance with history
Tap to unlock doors and campus services
Display current balances at-a-glance with clear typography
Student photo and barcode section easily accessible
Large icons for common tasks (Pay, Scan, Show ID)
Transparent, chronological transaction log
Better readability for students in various light environments
Full label support for screen readers
Minimum 44x44pt touch targets for quick access
We conducted remote usability tests with students to validate our design decisions and identify areas for improvement.
Completed the ID display task in <10 sec
Found balance history immediately
Reducing cognitive load is essential for apps meant to be used quickly and frequently.
Transparent, real-time balance information builds trust and reduces anxiety.
Campus apps compete for attention—quick setup drives initial adoption.
Add digital tickets for campus events and activities
Theme options, customizable quick actions for individual preferences
Alerts for low balance or campus announcements
Avro Mobile successfully centralizes student campus identity and financial services into one accessible mobile experience by reducing reliance on physical cards and offering transparency into balances and access services — all while keeping interactions intuitive and fast.
Student photo, ID barcode/QR for quick verification
Quick campus payments integrated seamlessly
Account summaries with detailed transaction history
Doors, parking, and secure campus access
User interviews & competitive analysis
Low-fi sketches & user flows
High-fidelity screens & components
Interactive flows & usability testing
A professional campus-inspired palette with sky blue and teal tones, designed to convey trust, security, and accessibility.
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